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Testimonials

The Royal British Legion

“Fairhurst Estates were awarded an agreement to supply rent collection and treasury management services for the Royal British Legion, winning the contract through competitive tender.

Having just completed year one of the agreed contract, Fairhurst have been instrumental in significantly reducing rent arrears and improving the rate of rent recovery, two areas the Legion were keen to address. In the last six months, Fairhurst Estates have also completed a detailed condition survey programme to identify, budget and monitor planned preventative maintenance of our operational portfolio and provided facilities management services to best look after the Charity’s assets.

Their team are proactive, approachable and professional in everything that they do. Communication is great, with both our tenants and internal stakeholders. They have continued to deliver the highest level of service promised”

David Arnold, Head of Estates

The Vernon Building Society

“Fairhurst were invaluable in sorting a defective roof out, ensuring original contractors repaired free of charge. This was no easy task as the contractors had not been directly employed by us and the roof was 9 years old! Their tenacity paid dividends and saved us thousands!”

Ian Keeling, Director of Sales & Marketing

Grattan Developments

 “Fairhurst Estates have been instrumental in helping our business with Reactive Maintenance problems across our clients’ sites. All requests are covered promptly no matter how challenging. Their staff are very helpful, and they provide excellent Customer Service”

Ian Davies, Director

National Tyre Service

“Fairhurst Facilities Management have been providing reactive and compliance maintenance services for NTS for over 17 years now. In that time they have delivered great customer service, become innovative in the delivery of their service against a backdrop of tough market conditions. Fairhurst Facilities Management have the ability to upscale issues if need be calling in other building expertise, very reassuring. Fairhurst have now initiated a growth phase, we see this is an exciting development given that any economies of scale can only benefit NTS. We highly recommend their services.”

Carlo Lamanuzzi – Property Director – National Tyre Service

Praia Investments LLP

“We find Fairhurst Facilities Management great for taking away the problems of dealing with day to day repairs. Kevin and Jason have a wealth of experience that we can take advantage of and they seem to be able to deal with any issue that arises. We have a commercial & residential property portfolio and our requirements are different depending upon what type of property they are dealing with, each job is dealt on its merits and resolved quickly and efficiently. The team are friendly, efficient and very focused on sorting out issues”

John Thornley – Director – Praia Investments LLP

Condie Investments Limited

“We use Fairhurst Facilities Management for all of our properties for both statutory compliance issues and reactive maintenance repairs. It is very comforting to know that all of our statutory responsibilities to our tenants and properties for which we the Directors are personally liable are covered by a competent and comprehensive service. The team at Fairhurst Facilities Management offer us seamless service across all FM disciplines and are always ready and willing to go the extra mile and take all of our problems and issues away.”

Nigel Blyth – Director – Condie Investments Limited

Viking Wholesale Tyres

“We have been using Fairhurst Facilities Management for just under 16 years now for reactive and compliance maintenance issues. We have found Fairhurst Facilities Management to be proactive and they provide us with good practical advice in dealing with our portfolio of properties throughout Britain. We would be happy to recommend Fairhurst Facilities Management and suggest you give them a call to see how they can help your business.”

John Caldwell – Partner – Viking Wholesale Tyres

Priory Properties

“We have been using Fairhurst Facilities Management for a couple of years now, and I have to say their knowledge of property repair issues whether commercial or residential is second to none. They have built up extensive contacts with reputable building contractors and have the ability to deal with all manner of property issues in a timely but cost effective manner. Fairhurst get my vote!”

Steve Cox – Owner– Priory Properties (Birmingham) Ltd