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This Privacy Policy explains what information Fairhurst Estates LTD and its related entities (“Fairhurst”) collect about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

Fairhurst (“We”, “us”, or “our”) are strongly committed to issues of privacy and this policy sets out our approach to the collection, storage, usage and transfer or disclosure of collected information. To ensure that we are deserving of your continuing trust, we provide this Privacy Policy and promise not to collect, use, share, or retain your personal data in a manner inconsistent with these terms.

Please review this Privacy Policy carefully as you, the user or visitor, must agree to it in its entirety in order continue to access our Services, which include our website,



This policy applies to any visitors to this web address or users of our Services provided at this web address. This web site is also one of our Services.



a.            Personal Data. When you visit our web site, we obtain your explicit consent to our use of cookies and other tracking technologies, through your interaction with the notification that is displayed when you visit our web site.  Such technologies record information about visitors, such as IP address, referring URL, unique browser characteristics, and cookie information. While the information collected by trackers is not linked by us to your name or identity, all visitors and users should be aware that the information may be sufficient to allow third party marketing networks to provide advertising that would be more relevant to you.  We also collect certain personal data, which you voluntarily provide when you use the web site to communicate with us or register for a user account to access our Services. This data can be used to identify you, such as your name, e-mail address, mailing address, and telephone number.

b.            Special Categories of Sensitive Personal Data. Our Services do not collect data considered to be sensitive personal data, especially as defined by European Law.  Accordingly, our Services do not knowingly collect any information about your race, national origin, sexual preference or practices, disabilities, political affiliations, philosophical beliefs, trade-union memberships, or health.

c.             We Do Not Collect Information from Children or Market to them. You must be 18 or older to access our Services. We do not intentionally market to, solicit, provide services to, or store the information of minors.

d.             Our service providers include

  • Mailchimp, please click HERE to access their privacy policy
  • RAV Consultants UK Limited, to access their privacy policy please email
  • Stonehouse Logic, please click HERE to access their privacy policy
  • Qube Global Software, please click HERE to access their privacy policy
  • The Sage Group PLC, please click HERE to access their privacy policy

e.             We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed in an unauthorised way.  In addition, we have put in place procedures to deal with any suspected personal data breach.  In the event of a breach, we will notify you and any applicable Regulator of a breach where we are legally required to do so.



We may use your information to:

Enhance or improve user experience of our Services;
In accordance with the performance of any agreement with you;
Learn information about our audience, such as the rough geographic location of our visitors, what devices they are using to  access our services, the times of visits, and whether they are repeat visitors;
Process transactions with you;
Send e-mails and updates to you about our Services;
Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our  Services.

Before retaining your information for any period longer than necessary to fulfill the stated uses, or before changing the stated uses of your personal information, we will obtain the explicit consent of all users. Visitors who are not users will be notified of changes to this policy through the publication of the date of this policy’s drafting, and prior versions shall be available for viewing on this website.



If you create an account with us, you are able to review, edit, delete, and export, the personal data that you have provided to us by logging into your account for Services and utilizing options in your user profile. Although most changes may occur immediately, information may still be stored in a web browser’s cache. We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such. In addition, we may, from time to time, retain residual information about you in our backups where it may be impractical or impossible for us to access this information, or we may retain information regarding our past transactions with you for our own records.



When you visit any of our websites, we use certain cookies to improve your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Our websites use the following cookies:

Google Analytics; Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Analytics Privacy Policy. You can choose to opt out of Google Analytics.

Although we have taken measures to ensure our websites and any links contained within them are virus free, we advise you to take your own steps for virus protection.



We may post links to third party websites within our Services. Such posting is in no way an endorsement of the privacy terms or policies that relate to these websites. We bear no responsibility for the data collected or used by any advertiser or third-party website at these URLs. We do not screen these third-party websites or web services, and you release us from any liability for the conduct of these third-party websites. Please be aware that this Privacy Policy and the rest of the Agreement do not create any rights enforceable by third parties.  Please review the privacy policy and terms of service for each site you visit through third party links.



At times, it may become necessary to release your information in response to a request from a government agency or a private litigant with valid authority. You agree that we may disclose your information to a third party where we believe, in good faith, that we must do so for purposes of a civil action, criminal investigation, or other legal matter pursuant to a request by a competent authority. In the event that we receive a subpoena affecting your privacy, we may notify you to give you an opportunity to legally intervene, or we may attempt to block the subpoena ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in illegal or fraudulent activities. You release us from any damages that may arise from or relate to the release of your information in response to a request from law enforcement agencies or private litigants.



Providing your email address or physical address to us establishes a relationship with us through which we may contact you. Providing this information also demonstrates your consent that we may use this information for purposes disclosed in this Privacy Policy. You may unsubscribe from certain communications by notifying us that you no longer wish to receive solicitations or information and we will endeavor to prevent you from receiving further such communication.



Internet communications are not secure and neither Fairhurst Estates Limited or Red Rock Facilities Managementare not responsible for the abuse by third parties, nor for any alteration or corruption in transmission, nor for any damage or loss caused by any virus or other defect.

E-mails and any files transmitted with them are private and confidential and intended solely for the use of the individual or entity to whom they are addressed, and upon the basis that the recipient will conduct the appropriate virus checks. If you are not the addressee, you are not authorised to copy or use the information or to place any reliance upon it, nor should you copy it or show it to anyone. If you have received an e-mail in error please notify or telephone us on 0161 476 9 476.



The person responsible for data protection compliance within Fairhurst Estates and Red Rock Facilities Management is Jason Burke.

You can contact us with any queries in respect of your personal data by email to post to Fairhurst Estates Limited, Fairhurst House, 7 Acorn Business Park, Heaton Lane, Stockport, SK4 1AS



Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the European Union and provide information to us, you acknowledge that we transfer personal information to the European Union and process it there. Your use of our website constitutes consent to this Privacy Policy and represents your agreement to that transfer.



We may amend this Privacy Policy from time to time.  When we amend this Privacy Policy, a brief description of any material modification and the date it went into effect will be placed in the “Historical Modifications” section at the end of the Privacy Policy, as appropriate.  You must read that section each time you use our Services and your continued use of our Services shall constitute your acceptance of any such amendments. Under no circumstances shall you have the right or ability to amend, modify, supplement, or alter this Privacy Policy in any way.



Note also that your use of the Fairhurst Site is subject to our Terms of Use, which contain disclaimers and limitations of liability. We recommend that you also review the Terms of Use before accessing our Sites.


Last Updated: 25th May 2018

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